PeoplesChoice Credit Union’s online banking will give you instant connectivity to your accounts anytime, anywhere using the browser on your mobile device. Our mobile service allows you to access account details, history and check account balances. In addition, you will be able to perform immediate internal transfers.

With our online banking, you can access any of your accounts available!

Once you access the app, you’ll see a listing of all of your online accounts and their available balance, from which you can choose to view account information. Simply click on the account you would like to access to view more information.

Transferring money to and from another institution is easy with PeoplesChoice Online Banking!

Follow along with our simple how-to video, or see the step-by-step instructions below.

Here are the steps to add an external account for transfers once you are logged into Online banking:

1. Navigate to the Transfers tab.

2. Select the Add Account button. On desktop, this button will be under More
Actions. On the mobile app, this button will be to the right of the transfer tile.

3. Enter the account details for the external account you wish to add.

– Account Type (Checking or Savings)
– Routing Number
– Account Number
– Account Nickname

4. Confirm your identity using a one-time code via email, text message or an authenticator app.

5. As a last step, two trial deposits will be sent to your external account to verify that you own
the account. Please note that trial deposits may take up to 3 business days to process on your external account.

6. Once the deposits process on your external account, record the amounts and navigate to
Settings in online banking. On desktop, Settings is located under your profile bubble in the top-
right. On the mobile app, Settings is located under the More tab at the bottom.

7. On the Settings page, navigate to the Accounts section and click or tap on the
Confirm button next to the external account nickname you selected early.

8. Enter the amounts of the two trial deposits. The amounts will be verified and if correct, a
success message will be displayed.

You are now ready to transfer money to and from your external account!

When making a transfer, you will see the external account nickname listed as an option under To and From.

Immediate internal transfers can be made using the mobile service. The transfers page will list all approved online transfer accounts.

PeoplesChoice Credit Union does not charge for mobile service. However, depending on the rate plan with your mobile service provider, you may incur charges when accessing the internet. Please verify before accessing the web from your mobile device.

All standard internet banking security features are applied at login, including dual authentication.

24-48 hours (if check is deposited by 4pm).

Our Digital Banking browser support is as follows:

• Google Chrome: Latest two versions
• Firefox: Latest two versions
• Internet Explorer: v11*
• Microsoft Edge: Latest two versions
• Safari: Last two major versions

*Limited Support: Some functionality may not work as expected. End users with IE 11 as their browser will still be able to access essential functionality of Online Banking.

Device Support

PCU’s Digital Banking supports Windows and Apple OS X computing platforms as well as Android and IOS mobile platforms.

PCU Banking platform supports:

• Windows: versions that are still supported by Microsoft and support a browser listed above.
• OSX: versions that are still supported by Apple and support a browser listed above.
• Android: v5.0 and above
• IOS: The last 2 major releases

Check out this guide to enable alerts on your phone.

In order to view your VISA credit card transaction history, you will need to login to our EZ Card Info site. You can access EZ Card Info from this link: https://www.ezcardinfo.com/#/ 

In order to pay your VISA Credit Card from an external account, you first have to transfer from your external account into one of your PeoplesChoice savings or checking accounts. Once the transfer is complete, you can make your VISA Credit Card payment from your PeoplesChoice account.

If Bill Pay won’t open for you, it is likely due to a pop-up blocker being set in your browser or phone.  If you need assistance with disabling pop-up blockers, please refer to this handy guide or contact us at 207-282-4156.

Learn more by visiting our Cloudflare Security update page.

Venmo recently made security changes to their site that stop third-party applications from maintaining a connection to your Venmo account. This causes Venmo to send you a security code each time your PeoplesChoice Online Banking account connects to Venmo, in order to refresh your transaction info. We recommend waiting to connect your Venmo Account at this time. Our provider is working on a solution and we are only experiencing this issue with Venmo, all other external accounts are unaffected.